How I can find my delivery method?
The delivery options available to you are shown in the Checkout area under Delivery Method.
What types of electronics does Qatarmobile.qa sell?
We sell a wide range of electronics, including smartphones, laptops, tablets, and accessories.
What forms of payment does Qatarmobile.qa accept?
We accept major credit and debit cards, as well as cash on delivery.
What is Qatarmobile.qa's return policy?
If you are not satisfied with your purchase, you may return the item within 7 days of receiving it for a refund. The item must be in its original condition, with all original packaging and accessories.
Does Qatarmobile.qa offer repair services for electronics?
Yes, we offer repair services for a variety of electronics. Please contact us for more information.
Does Qatarmobile.qa offer international shipping?
No, we only ship within Qatar.
Do cash on delivery have charges?
Yes It is. Depend on your requested area to be deliver, there will be charges. Most of areas we cover free delivery for our customers.
How can I make a purchase on Qatarmobile.qa?
You can browse our selection of products and add items to your cart. Once you're ready to check out, you'll be prompted to create an account or log in if you already have one. From there, you'll be able to complete your purchase.
How long will it take for my order to arrive?
Delivery times vary depending on the product and your location. You will be provided with an estimated delivery date during the checkout process.
How long will it take for my order to arrive?
Yes, all our products come with a warranty. The period of warranty varies based on the product.
How long will it take for my order to arrive?
Yes, once your order has been shipped, you will receive a tracking number and instructions on how to track your package.
Is Qatarmobile.qa a reliable and trustworthy website to purchase electronics?
Yes, we are a reputable and trustworthy e-commerce website for purchasing electronics in Qatar. We have a wide range of products and offer great customer service.
What types of smartphones do Qatar Mobile Service Centre service & repair ?
We are authorized to repair ‘ Samsung , apple , ,HTC , Alcatel , Motorola and Vodafone branded “Internet Routers & MiFi device Huawei , Nokia , Inseego , HTC ETC”
Yes, no problem, please walk in to the store and bring your device, or request a device pickup
Yes, no problem, please walk in to the store and bring your device, or request a device pickup
What should I do if my device falls in water or another liquid ?
Do not turn on your device. It’s best if you bring it the next day or even the same day, as we will have a better chance of repairing it. Of course if you can’t make it to one of our locations, try to dry it out, then bring to one of our locations.
How long do water damage repairs take to complete ?
Water damage repairs generally take between 24 and 72 hours to complete depending on the level of damage. This estimate can vary, however, depending on the extent of the damage to the logic board and other components.
After dropping my phone it has become unresponsive to touch, does the glass repair fix this issue?
Yes, the glass replacement service will replace the entire glass face, so the extent of the damage to the previous glass does not matter.
How long is the warranty period on my phone ?
Samsung: 1 year from date of purchase
Apple: 1 year from date of purchase
Vodafone: 2 years from date of purchase
HTC Magic: 2 years from date of purchase
Blue : 1 year from date of purchase
Yes, no problem, please walk in to the store and bring your device, or request a device pickup
Yes, no problem, please walk in to our Qatar Mobile store and bring your device,
or request a device pickup.
Do I have to include my passcode with my phone ?
It is recommended. We need the passcode in order to test your phone after the repair. If you do not wish to provide your passcode, certain phone functions won’t be tested such us camera, Wi-Fi, and Bluetooth, and therefore can’t be verified by us to work.
My device was water damaged and now everything seems to work fine except for one function, do I still need the full water damage service ?
The easiest answer to that question is to simply call us at one of our locations so our technicians can diagnose the problem.
How do I know if I need the LCD repair or not?
If the actual screen of the phone is bleeding, white, or has any dead pixels then you’re going to need to select the LCD & Glass option as the LCD has suffered irreversible damage. Still not sure? Send a picture of the current condition of the phone while it is powered on to [email protected] and we will do our best to diagnose it.
The glass on my iPhone is completely shattered and is chipping off, is the glass replacement service all I need ?
Yes, any non responsiveness your phone is suffering due to a drop will be corrected with the Glass & Digitizer repair, as the Digitizer that is being replaced is the part responsible for all touch functionality.
Do you need my SIM card ?
No we do not need your SIM card but without it we cannot fully test your device. In case there is issues related we find that your current simcard have faults. We may require your Sim card to do the trouble shooting.